Ana Forest Art
Frequently Asked Questions
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1. When is the deadline to place my order?
Orders must be placed by Saturday, December 21, 2024, to ensure your cards are ready in time for the holidays.
2. When and where can I pick up my order?
Orders will be ready for pick-up on December 23, 2024, at our planned location in Javea.
We’ll email you the exact pick-up details after you place your order.
3. Can I request an earlier pick-up?
We’ll do our best to accommodate early production requests. If needed, we can also arrange pick-up times in Calpe, Moraira, or Denia.
4. How will I know my order has been received?
Once you submit your order, you’ll receive a confirmation email with all the details, including:
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Your final total
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Pick-up location and time
5. How do I pay for my order?
Once you submit your order, you’ll receive a confirmation email with all the details, including:
-
Your final total
-
Pick-up location and time
6. Will there be more payment options available in the future?
Yes! After Christmas, we’ll be launching a full online shop with multiple payment options for your convenience.
7. Can I make changes to my order after submitting it?
If you need to make adjustments, reach out to us as soon as possible, and we’ll do our best to accommodate your request.
8. Is this a one-time holiday offer?
This is a special process for the holiday season. After Christmas, we’ll expand our offerings with a fully online shopping experience and streamlined order processing.